PIXEL MIRAJ SPORTS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• • For any concerns or issues regarding your Deposits or Withdrawals, kindly reach out to us at info@mirajsports.com.
• •If a deposit transaction fails to add the requested funds to your gaming account, please contact our support team within 4 hours.
• Similarly, if a withdrawal transaction does not reflect the requested funds in your bank or UPI account, please notify our support team within 12 hours.
• We undertake a thorough investigation from our end and promptly escalate your concern to our payment gateway team for resolution.
• Our turnaround time for addressing deposit-related concerns is 72 hours. However, if the issue stems from the payment gateway, resolution time aligns with their guidelines.
• Likewise, for withdrawal-related concerns, our turnaround time is 72 hours. Should the issue involve the payment gateway or your withdrawal bank, resolution time follows their respective guidelines.
• We are committed to ensuring a seamless experience for all our users and appreciate your cooperation in adhering to these guidelines.